Direct Customer Engagement - Majority of the time, it is hard for management to connect with customers. Snappy Feedback Management System will bring you closer to your customers, and you can directly hear what your customers want to say to you.
Easy, customizable and reliable. Through the built-in web application, we can easily add and manage the users, survey and feedback contents, scheduling the feedback questions and notification report.
You can create and manage login credentials for each user. And it has option to limit each user accessibility, who can access and what are the functionalities are accessible.
Build-in web server.
Control application through web application.
Customizable feedback forms.
Instant feedback report.
Periodic & schedule based feedback gathering system.
Reports are produced in PDF and excel format.
Attractive pre-designed templates.
Easier to make survey.
Manage feedback system through CMS software.
Compatible with Central Management System.
Unlimited number of feedbacks can be handled.
Increases customer loyalty.
Improves customer retention.
Helps to companies benchmark performance.
Monitor and measure employees performance.
Easy to use & cost effective.
Excellent 24x7 global support.
Easy way to provide customer feedback on multiple and preferred languages.